Adlixor Commerce is the foundation. On top of that, enterprise customers receive custom SLA agreements, dedicated infrastructure, fully isolated hosting for sensitive data environments, and a named team to manage the relationship. Every requirement is handled through direct conversation — no off-the-shelf tier.
All enterprise agreements are built on the full Adlixor Commerce platform — the most complete tier. Custom elements are then layered on top: SLA terms, infrastructure, hosting environment, and account management are all negotiated directly. There are no locked-down enterprise-only features — you get the entire Commerce capability plus whatever your organisation requires on top.
Adlixor Commerce
Enterprise foundation
+ Enterprise layer
Each of the following enterprise options is handled through a direct conversation with our team. Contact us for the specific element you need — our team will respond and scope the right arrangement for your organisation.
Guaranteed uptime and priority support
Standard platform SLAs may not meet the requirements of your business, sector, or procurement team. Enterprise agreements include a custom, contractually backed SLA with guaranteed uptime commitments, defined response windows for critical incidents, and priority escalation paths.
Dedicated resources tailored to your scale
Businesses operating at significant volume may require infrastructure that goes beyond shared cloud resources. Adlixor can provision dedicated compute, database, and networking resources sized to your specific throughput, data volume, and redundancy requirements.
Fully air-gapped environments for sensitive data
Some organisations — including those in defence, government, financial services, and regulated industries — cannot store operational data in shared cloud environments. Adlixor offers fully isolated hosting deployments that are logically and physically separated from all other customer data.
A named team embedded in your operation
Enterprise customers receive a dedicated account management team rather than standard support channels. Your account manager works alongside your operations team, runs onboarding, manages integrations, and acts as an escalation point for anything that needs direct attention.
Audit-ready, certified, and documented
Enterprise procurement and information security teams require documented evidence of controls. Adlixor can provide security documentation, complete security questionnaires, and discuss specific compliance frameworks relevant to your organisation and sector.
Built specifically for your systems and workflows
If your operation relies on systems, data formats, or workflows that are not covered by Adlixor's standard integration library, our engineering team can build bespoke connections. This includes internal ERPs, proprietary WMS systems, legacy infrastructure, and custom EDI flows.
Enterprise requirements vary widely. The best starting point is a direct conversation. Our team will understand your environment, volume, compliance requirements, and operational setup — and put together a proposal that fits.
All enterprise enquiries go to enterprise@adlixor.com. We will respond within one business day.
